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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22893
Experience:  Highly accurate diagnostician with over 30 years experience!
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My oven turns on heats up goes off at right temp but when

Customer Question

my oven turns on heats up goes off at right temp but when you turn it to off position it wont turn off
JA: What's the make and model of your oven? And can you guesstimate how old it is?
Customer: cant find model no but the mod no on oven switch is wb20k1004
JA: Do you plan on doing the work yourself?
Customer: I don't know does it need new switch that looks easy if that's all
JA: Anything else we should know to help you best?
Customer: yeah do you think that's what my problem is
Submitted: 3 months ago.
Category: Appliance
Expert:  Kelly replied 3 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 3 months ago.

If it is not turning off then the switch is indeed faulty, yes. It appears to be missing a number at the end. The model tag is usually around the oven opening or around the lower drawer.

Expert:  Kelly replied 2 months ago.

Hello, I see this question is still open and I was just following up to see if you require further assistance.