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Hello sorry to hear you are having trouble, I'm Joel and will be glad to help you today.
Open the washer door and look on the frame behind the door and you will see a tag that has the full model and serial number listed send me that model number and I will be glad to help further, thanks.
follow the directions below and tell me what error code the computer is reporting, thanks.
click here for instructions
will the washer go into a full high spin or does it just tumble back and forth?
also you say it goes through the cycles but you say its not getting water, if its not getting water its impossible for it to go through the full cycle without stopping and giving an error code?
ok the F25 error code is DRIVE MOTOR TACHOMETER ERROR which means the computer is unable to properly detect motor speed, in most cases this is caused by a failed motor but it can be a motor control board issue as well so the only way to know for sure is to have an ohm/volt meter and do some troubleshooting on the motor circuit if you don't have one or know how to use one then I would highly recommend you call a service company out to make the diagnosis for you otherwise you may just throwing money away on parts you don't need unless you just want to replace both the motor and the motor control but that is pretty expensive. Let me know if you want troubleshooting info if you want to attempt to diagnose it yourself and you have a meter and know how to use it, thanks. If not please read below:
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Hi there,I see the question is still open and I have not heard back from you is there something else I can help you with?