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Ask Joel Swenson Your Own Question
Joel Swenson
Joel Swenson,
Category: Appliance
Satisfied Customers: 3132
Experience:  Owner at Scott's Appliance Repair
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My french door refrigerator (GFE28HSHSS) does not show any

Customer Question

My french door refrigerator (GFE28HSHSS) does not show any information or lights on the front panel. Also there are not lights in the refrigerator or freezer unit. I hear a motor running (not as loud as usual) and there is no "suction" when closing the doors to the fridge. The freezer seems cold, but the fridge it not very cool.
JA: What's the make and model of the fridge? And can you guesstimate how old is it?
Customer: GFE28hSHSS purchased 3/23/15
JA: Do you plan on doing the work yourself?
Customer: If I can.
JA: Anything else we should know to help you best?
Customer: No, Up until yesterday evening all was fine.
Submitted: 3 months ago.
Category: Appliance
Expert:  Joel Swenson replied 3 months ago.

Hello sorry to hear you are having trouble, I'm Joel and will be glad to help you today.

The main board that powers the front board and the lights etc has failed, you can try and unplug the refrigerator for 10 minutes plug it back up and see if the board resets, if not it has failed and needs to be replaced.

Refrigerator Electronic Control Board

Part #: WR55X23069 - click here for part info at sears

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Expert:  Joel Swenson replied 3 months ago.

Hi there,
I see the question is still open and I have not heard back from you is there something else I can help you with?