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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 81992
Experience:  9+ years being an appliance technician with factory training.
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I have a drawer dishwasher. The locked light is on and no

Customer Question

I have a drawer dishwasher. The locked light is on and no options, including cancel are working. There is no info in the troubleshooting section about this problem. Help!!
JA: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle?
Customer: The model is KUDD035TSS0 I think. Not at the appliance. I'm at work. It is a Kitchenaid. The only other number I have written down is NY0614283 if that means anything.
JA: Do you plan on doing the work yourself?
Customer: Not if it requires repair. I am just trouble shooting to see if there is a quick fix. Why does it lock?
JA: Anything else we should know to help you best?
Customer: Are you saying just get a repair person?
Submitted: 3 months ago.
Category: Appliance
Expert:  Tyler Z. replied 3 months ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 3 months ago.

To remove the control lock, you should just need to press and hold the "Pro Dry" button for 5 seconds. If that doesn't work, flip the breaker off for 5 minutes and try again. If it still doesn't work then your control board has failed.

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