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I have a drawer dishwasher. The locked light is on and no…

Customer Question
I have a drawer...

I have a drawer dishwasher. The locked light is on and no options, including cancel are working. There is no info in the troubleshooting section about this problem. Help!!

Contractor's Assistant: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle?

The model is KUDD035TSS0 I think. Not at the appliance. I'm at work. It is a Kitchenaid. The only other number I have written down is NY0614283 if that means anything.

Contractor's Assistant: Do you plan on doing the work yourself?

Not if it requires repair. I am just trouble shooting to see if there is a quick fix. Why does it lock?

Contractor's Assistant: Anything else we should know to help you best?

Are you saying just get a repair person?

Submitted: 1 year ago.Category: Appliance
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Answered in 5 minutes by:
7/20/2017
Appliance Technician: Tyler Z., Appliance Doc replied 1 year ago
Tyler Z.
Tyler Z., Appliance Doc
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Satisfied Customers: 88,474
Experience: 9+ years being an appliance technician with factory training.
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Appliance Technician: Tyler Z., Appliance Doc replied 1 year ago

To remove the control lock, you should just need to press and hold the "Pro Dry" button for 5 seconds. If that doesn't work, flip the breaker off for 5 minutes and try again. If it still doesn't work then your control board has failed.

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

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