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New on computer & really need name of reliable service person who can hopefully fix this problem- refrigerator is boxed in & outlet is behind on wall. No way for us to get to any of this ourselves. Today I have to keep two appointments away from house. Is there any way to talk to someone on cell ? Or can message left on XXXXXXX home phone. I did not understand charges, but am willing to pay 36.00 if you can accept this & somehow explain how to sign up to be able to proceed with you. I am a 77 year old woman with a husband who thinks I should not have bought this problem 7 yrs ago. Help!!!
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There is a motorized damper that opens and closes to allow air into the refrigerator, number 221 at the link below.
I believe that damper is broken and allowing too much air in at times. This will require professional service. YOu may schedule by calling 1-800-GE-CARES.
Hello, I see this question is still open and I was just following up to see if you require further assistance.