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Most oftentimes, this is due to poor drainage. In the bottom corner of the front panel is a small access door to get to the pump filter for cleaning. It will unscrew for removal ands cleaning. Have you cleaned this filter out? If not, does the behavior change after cleaning?
You turn to unlock from the retaining tabs and then it will simply pry off with a little pressure.
Hello, I see this question is still open and I was just following up to see if you require further assistance.