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I have a problem with water building up in left hand drawer.

Customer Question
So much we no longer...
I have a problem with water building up in left hand drawer. So much we no longer use it for storage. And right side water under drawer ice forms
JA: What's the make and model? And can you guesstimate how old it is?
Customer: series RF217
JA: Do you plan on doing the work yourself?
Customer: RF217acwp purchased at lowes 4 or so year ago
JA: Anything else we should know to help you best?
Customer: never did hook up ice maker. And no I wouldn't have a clue how to do or who to get to do the work
Submitted: 4 months ago.Category: Appliance
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Answered in 1 minute by:
7/14/2017
Appliance Technician: Tyler Z., Appliance Doc replied 4 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 82,738
Experience: 9+ years being an appliance technician with factory training.
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Appliance Technician: Tyler Z., Appliance Doc replied 4 months ago

This is actually a very common issue with your refrigerator and the water is accumulating under the deli drawer at the bottom of the refrigerator because the drain line is backing up. If you look at part number 97 in the diagram below, this is the part you need to remove so that you can see the silver evaporator and the drain trough below it. Pull all the drawers out and remove this panel. Pour hot water down the drain hole until it's draining properly again. Once it's draining properly blow compressed air down to make sure it's clear. If you don't have compressed air, use a turkey baster to make sure the drain line is clear and draining properly.

Now if you remove this panel and the drain is not clogged but you find the silver coils completely packed with frost, you actually have a defrost issue and you'll need to thaw all the frost out with a hair dryer and likely replace the defrost temperature sensor clipped onto the top of the silver evaporator coils. Below is a link to the sensor.

CLICK HERE for defrost sensor

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Category: Appliance
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