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Ask Whrlp Master Tech Your Own Question
Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 9949
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
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My dishwasher quiet partner I will not start, Whirlpool.

Customer Question

My dishwasher quiet partner I will not start
JA: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle?
Customer: Whirlpool. Where would I find the model number
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: Just tell me what I can try to fix it
Submitted: 12 days ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 12 days ago.

Hello from Just Answer and the Appliance Category
I`m sorry to hear that your having issues!
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 37 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Can I please have the Full model number of the unit to better assist you ?

Open the dishwasher door the model/serial tag should be on the tank face frame right hand side, sometimes it was also put on the right side of the door lip also

Customer: replied 12 days ago.
Would it be(###) ###-####
Customer: replied 12 days ago.
No thank u
Customer: replied 12 days ago.
I can afford any more bills. Even if it is only $24
Expert:  Whrlp Master Tech replied 12 days ago.

no that is not it!

And the

No Thanks I`m assuming was about a phone prompt .

That was not sent by me that is an auto prompt by the web site not I .

Expert:  Whrlp Master Tech replied 12 days ago.

The model number should start like GU or DU

Customer: replied 12 days ago.
DU1055xtsd2
Expert:  Whrlp Master Tech replied 12 days ago.

Thank you!
Give me a minute or two to pull up information on this model

Expert:  Whrlp Master Tech replied 12 days ago.

Does the unit have any light that are illuminated on the console? or is it all DEAD?

If it is dead if you open the door is there standing water in the bottom sump area?

Customer: replied 12 days ago.
I can push the cycle and option buttons and they will light up, but my start button won't
Expert:  Whrlp Master Tech replied 12 days ago.

ok good info!

Do you feel that the door is closing properly?

Customer: replied 12 days ago.
It clicks when I shut it and I've tried pushing harder and not so hard just in case it was the door.
Expert:  Whrlp Master Tech replied 12 days ago.

ok so the door switch does click when the door is closed that is why I asked about the door closing .

I recommend to replace the console assembly.

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau.
They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year!
They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!

https://www.repairclinic.com/PartDetail/Touchpad-And-Control-Panel/WPW10021710/1202430?rcaid=1000070

I can find you a video on replacing the console if you need one.

If you have any questions just reply back to me .