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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My frig is stuck on cooling off, 2 hrs and the freezer has

Customer Question

hi my frig is stuck on cooling off
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: 2 hrs and the freezer has stopped cooling
JA: What's the make and model? And have you checked the settings recently?
Customer: I'm not sure if it is regesteredmit casme with the house
JA: Do you plan on doing the work yourself?
Customer: if possible hoecan I reset it itryed unplugging it & it did not change
JA: Anything else we should know to help you best?
Customer: no I think it was bought in 2013 model nu,ber is gigfdrxxq03 se number is ***** & its a french door white 26 cubic ft
Submitted: 11 days ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 11 days ago.

Hello from Just Answer and the Appliance Category
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 37 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

When you unplugged the unit how long did you have it unplugged for?