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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Washer door is locked ...i can't open door, maxima 1.5 years

Customer Question

washer door is locked ...i can't open door
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: maxima 1.5 years old
JA: Do you plan on doing the work yourself?
Customer: i hope i can
JA: Anything else we should know to help you best?
Customer: the lock light is flashing no other lights will come on when i depress the buttons..
Submitted: 13 days ago.
Category: Appliance
Expert:  Kelly replied 13 days ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 13 days ago.

Is the pump running, too?