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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Have a Kenmore elite smart heat quiet pak 9 that Wont turn

Customer Question

Have a Kenmore elite smart heat quiet pak 9 that Wont turn on. Model 110.87086601. The interior light will go on when opened but the touch panel does not respond to power on or any other buttons. Unplugged, tried more time, less time routine and unresponsive. Taken apart and everything is connected. Nothing seems to be loose. Recommendations??
Submitted: 12 days ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 12 days ago.

Hello from Just Answer and the Appliance Category
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 37 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Have you unplugged the unit for over 5 minutes to see if the electronic control board just needs rebooted?

If not let`s do that now , then plug it back in and see if it will then power up and run .