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Have you unplugged the unit for a full minute and plugged it back in?
Does it fill?
Ok is it full of water?
Ok so it is currently stopped and no water is in it correct?
Ok can you get me the model off the machine the one listed is not the model also what is showing in the display?
That is not a valid LG model number I need the MODEL NUMBER off the tag that looks like a serial. The LG model is normally is small print and the serial in large print, it is backwards