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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I did the diagnostic test mode & got 5E on the read out.

Customer Question

I did the diagnostic test mode & got 5E on the read out. What is the 5E?
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: Just started.
JA: Do you plan on doing the work yourself?
Customer: Yes, if I can.
JA: Anything else we should know to help you best?
Customer: Not that I think of.
Submitted: 3 months ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 3 months ago.

Hello from Just Answer and the Appliance Category
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 37 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Can I please have the Full model number of the unit to better assist you ?

Customer: replied 3 months ago.
11.085872400
Customer: replied 3 months ago.
Did you get the model #?
Expert:  Whrlp Master Tech replied 3 months ago.

Thank you!
Give me a minute or two to pull up information on this model

Expert:  Whrlp Master Tech replied 3 months ago.

Ok this model does not have an error code of 5e

What is the dryer doing or not doing that you wanted to run diagnostics?

Customer: replied 3 months ago.
It does not start & beeps three times. I did the diagnostics more less twice & got the code two times.
Expert:  Whrlp Master Tech replied 3 months ago.

Ok if you power it up select any cycle and press and hold the start for 3 seconds will the time display count down?

and of course it will take 60 seconds for it to change.

Customer: replied 3 months ago.
I did what you said. The time light flashes & continues until I cancel it.
Expert:  Whrlp Master Tech replied 3 months ago.

ok so you have either a control board issue or a door switch issue.

Do you have a Volt-Ohm meter and know how to use it? to be able to do any component or voltage testing

Customer: replied 3 months ago.
I'm done. Looks to complicated. thanks for your help.
Expert:  Whrlp Master Tech replied 3 months ago.

Don`t give up so fast!!

If you open the dryer door does the interior light go on?