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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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The cycle light just keeps flashing but nothing is happening

Customer Question

The cycle light just keeps flashing but nothing is happening in the washer
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: Samsung WF410AVR
JA: Do you plan on doing the work yourself?
Customer: Yes, try.
JA: Anything else we should know to help you best?
Customer: It had a nd code on it today. Cleaned the drain filter and drained it. Still nd code and not draining. Took to gray drain hose off and it appeared the black rubber stopper flipped over to cover the tube going to the drain filter. Pushed it back and re-attached drain hose.
Submitted: 11 days ago.
Category: Appliance
Expert:  Kelly replied 11 days ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 11 days ago.

Do you hear the pump running even though it is not draining out?