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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a fex831fs4 washer /dryer. I have replaced the motor

Customer Question

hi I have a fex831fs4 washer /dryer. I have replaced the motor twice and the cap. the motor hums but will not engage without help. does this sound like motor control board? p.s it also does this with the belt off.
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: mod fex831fs4, 2010, frigiddair
JA: Do you plan on doing the work yourself?
Customer: if possible
JA: Anything else we should know to help you best?
Customer: no
Submitted: 9 days ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 9 days ago.

Hello from Just Answer and the Appliance Category
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 37 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

The model you have given of FEX831FS4 does not have a motor control board for either the washer or the dryer motor!

This model has a mechanical timer.

Which motor are you having issues with?

Expert:  Whrlp Master Tech replied 9 days ago.

I`m assuming you talking about the washer motor.

Have you tried to run the motor with out the belt on the motor pulley?