How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Whrlp Master Tech Your Own Question
Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 10565
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
16832328
Type Your Appliance Question Here...
Whrlp Master Tech is online now
A new question is answered every 9 seconds

I can't get the Whirlpool Duet to turn on after I replaced

Customer Question

I can't get the Whirlpool Duet to turn on after I replaced the heat sensor and thermostat. I think I wired it back correctly but cannot find a picture of what the connections should look like.
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: It's about 10 years old. Never had any problems with it. Model #GEW9200LW1
JA: Do you plan on doing the work yourself?
Customer: Yes, we just moved and can't afford to call a repairman.
JA: Anything else we should know to help you best?
Customer: No, do you need more information?
Submitted: 3 months ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 3 months ago.

Hello from Just Answer and the Appliance Category
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 37 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Which heat sensor and which thermostat did you just replace?

Customer: replied 3 months ago.
The replacement part for this model the heat coil and the sensor
Expert:  Whrlp Master Tech replied 3 months ago.

ok so you replaced the heating element .

And what are you calling the sensor?

You have two thermostats on the heater housing , a thermal fuse and a thermistor also on the blower housing.

Customer: replied 3 months ago.
The thermal fuse
Expert:  Whrlp Master Tech replied 3 months ago.

ok the thermal fuse is just two light blue wires it does not matter which wire goes on which terminal .

And the heating element is a red wire and a red with a white stripe it does not matter which wire goes on which terminal .

The unit is A/C voltage (alternating current) so it makes no difference which terminal the wires are on.

Expert:  Whrlp Master Tech replied 3 months ago.

I see you have NOT replied back to me .
Do you still need assistance on your question?
If not I see you have not rated me as of yet!
Even after you rate me if you have a question just reply back to me,
I will still assist you ,but rating me is the ONLY way I get paid for my time

Expert:  Whrlp Master Tech replied 3 months ago.

Please do not forget to rate me .

if you do have any questions just reply back to me I will be glad to assist you.

Expert:  Whrlp Master Tech replied 3 months ago.

I see you have NOT replied back to me .
Do you still need assistance on your question?
If not I see you have not rated me as of yet!
Even after you rate me if you have a question just reply back to me,
I will still assist you ,but rating me is the ONLY way I get paid for my time

You are rating my answer to you NOT the repair of your appliance.

And this is NOT a free website.