Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

We have a subzero refrig/freezer and the water filter broke…

Customer Question
We have a subzero...

We have a subzero refrig/freezer and the water filter broke earlier in the week, we removed the water filter and shortly thereafter the freezer stopped working. The refrigerator is working fine but the freezer side is completely warm. Is there a reset switch or something that I should be looking for to turn in back on?

Contractor's Assistant: Can you guesstimate how old your Sub-Zero is? And just to clarify, what's the exact model?

My guess is 6 to 7 years old. -- model number BI-42SD/S/TH

Contractor's Assistant: Do you plan on doing the work yourself?

Not sure at this point, depending on the fix

Contractor's Assistant: Anything else we should know to help you best?

I think that is about it

Submitted: 1 year ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 3 hours by:
7/8/2017
Appliance Technician: Webb-Guy, Handyman replied 1 year ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,433
Experience: Maitenance Supervisor
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. I see that your question has been sitting for a while are you still needing help with this matter?

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a sub zero refrigerator freezer with ice and water
I have a sub zero refrigerator freezer with ice and water dispenser on the refrigerator door. There is electricity going to the refrigerator the lights are on but the indicator for temperature control… read more
Rusty S
Rusty S
Technician
282 satisfied customers
I just changed my water filter and the water dispenser
I just changed my water filter and the water dispenser worked for about 1 minute then shut off. Now beeps but does not dispense. … read more
Ray
Ray
Appliance Repair Technician
High School or GED
416 satisfied customers
Kenmore Refrig model 795.6900 freezer temp control showing
Kenmore Refrig model(###) ###-#### freezer temp control showing both numbers 6 and 7 lit up. refrigerator numbers completely dark. freezer getting some chill but not a lot. refrig getting barely any c… read more
lm0494
lm0494
7 satisfied customers
We have a new Subzero -R/S refrigerator and when connected
We have a new Subzero BI-R/S refrigerator and when connected to power displays 0 FF. According to the manual we should press "Power" to turn it on. We assume this means touching "Power" on the strip, … read more
AppTech8579
AppTech8579
1,774 satisfied customers
I have a Kenmore refrigerator, model # 253.54364404, serial
I have a Kenmore refrigerator, model # ***** serial # ***** The problem is. When ambient room temp rises to 75/80 degrees or more, the refrig side unit rises to 50 degrees or a bit more. The freezer s… read more
Joel Swenson
Joel Swenson
High School or GED
4,175 satisfied customers
Kenmore bottom refrig. was unplugged and moved then plugged
Kenmore bottom refrig. was unplugged and moved then plugged back in. ice maker and freezer will not work now.… read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
7,026 satisfied customers
Working on a so model 700TFI. stopped making ice. It's as if
Working on a so model 700TFI. stopped making ice. It's as if it dumped a tray and quit. Checked all mechanical, all appeared to be in order. Thinking it is probably switch issue or?. Any input would b… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Subzero MOdel 550Serial M1288557The back wall of the fridge
Subzero MOdel 550 Serial M1288557 The back wall of the fridge above the left hydrator and below the shelf above it is developing frost. The frost doesn't extend to the right side. Temp seems to be nor… read more
Randy 43
Randy 43
appliance technician
Vocational, Technical or Trade Scho
3,803 satisfied customers
Have Maytag model m12569vew1. Stopped making ice and no water
Have Maytag model m12569vew1. Stopped making ice and no water coming thru. The alarm light to replace the filter did not come on. Replaced filter, now getting 2-3 ice cubes but no water. Checked the w… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
I have an older sub-zero refrigerator. I usually keep the
I have an older sub-zero refrigerator. I usually keep the refrigerator compartment set at 2 and the temperature has stayed at around 35 degrees pretty consistantly. about a week ago the temperature st… read more
Appl-Tech
Appl-Tech
Service Technician
134 satisfied customers
We have a two door Subzero refrigerator/freezer that is about
We have a two door Subzero refrigerator/freezer that is about 2 years old. The water dispenser on the door hardly works at all. If we change the filter it will work for about 3 weeks and then the flow… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
Hello, I own a Maytag Performa, Bottom Freezer Refrigerator.
Hello, I own a Maytag Performa, Bottom Freezer Refrigerator. I purchased it about 6-7 years ago at Lowes. The Model # XXXXX XXXXX Serial # XXXXX There is not less than 2" clearence around all sides. T… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
we had to replace the water filter 1 month earlier than we
we had to replace the water filter 1 month earlier than we were suppose to due to a water main breaking and the water was shut off. the DPW told us to replace the filter. We have misplaced our directi… read more
Peter
Peter
Service Manager
High School or GED
559 satisfied customers
my kenmore refrigerator is not getting cold in the top refrigerator
my kenmore refrigerator is not getting cold in the top refrigerator section. the freezer on the bottom is working. what can i do?… read more
The Home Smithy
The Home Smithy
Home Appliance Technician
Vocational, Technical or Trade School
6,148 satisfied customers
we have a bottom freezer amana refrigerator . About a month
we have a bottom freezer amana refrigerator . About a month th thermostat for the freezer was replaced, A few days ago a new problem arose, the top refrigertor will not go above 32 degress even at the… read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,163 satisfied customers
MSD2458GEW 23 cf Side by Side Refrigrator, S/N 14688478AC
MSD2458GEW 23 cf Side by Side Refrigrator, S/N 14688478AC . Tripping ground falt 3-4 times /week, x 5 weeks. Replaced Ground Falt - no change. Had RECALL Compressor Silinoid replaced two weeks ago - n… read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
I have and Amana ARB9058CS, freezer below refrigerator. Freezer
I have and Amana ARB9058CS, freezer below refrigerator. Freezer works fine, refrig has been getting progressively warmer for a week. Now dial is all the way at 7 and refrig is almost room temp. HELP !… read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,163 satisfied customers
my freezer is not keeping ALL items frozen. Last week everything
my freezer is not keeping ALL items frozen. Last week everything in the refrigerator part was frozen (ex. eggs, juice, etc). At what setting should the refrigerator and freezer be set. We bought this … read more
drcool299
drcool299
shop owner
Bachelor\u0027s Degree
22 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x