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We have a subzero refrig/freezer and the water filter broke

Customer Question
earlier in the week, we...
We have a subzero refrig/freezer and the water filter broke earlier in the week, we removed the water filter and shortly thereafter the freezer stopped working. The refrigerator is working fine but the freezer side is completely warm. Is there a reset switch or something that I should be looking for to turn in back on?
JA: Can you guesstimate how old your Sub-Zero is? And just to clarify, what's the exact model?
Customer: my guess is 6 to 7 years old. -- model number BI-42SD/S/TH
JA: Do you plan on doing the work yourself?
Customer: Not sure at this point, depending on the fix
JA: Anything else we should know to help you best?
Customer: I think that is about it
Submitted: 5 months ago.Category: Appliance
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Answered in 3 hours by:
7/8/2017
Appliance Technician: travis webb,
 replied 5 months ago
travis webb
Category: Appliance
Satisfied Customers: 2,308
Experience: maitenance tech at casto
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Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. I see that your question has been sitting for a while are you still needing help with this matter?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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