Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. The model number is ***** on the inside of the fridge door area. Whats going to need to be done is if its falling off the track we will have to figure out if its the track itself on the sides of the racks on the sides of the freezer door causing this to happen and replace them. In order to walk you through this though I will need the model number.