How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Whrlp Master Tech Your Own Question
Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 10574
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
16832328
Type Your Appliance Question Here...
Whrlp Master Tech is online now
A new question is answered every 9 seconds

My Whirlpool Accubake Self-Cleaning gas range won't heat up

This answer was rated:

My Whirlpool Accubake Self-Cleaning gas range won't heat up past 325 degrees. This occurred after I changed the temperature from Celsius back to Fahrenheit.I was cooking some meat at 325, then needed to raise the temp to 350. The display stayed on Pre-heat for a long time. Good thing I noticed, I had to finish cooking my meat in the toaster oven.I turned the oven off and tried to heat it to 350, but the display kept reading pre-heat. What should I do?

Hello from Just Answer and the Appliance Category
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 37 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Can I please have the Full model number of the unit to better assist you ?

If you open the oven door the model /serial tag will be on the oven face frame.

Customer: replied 4 months ago.
Hello,
The Model No. is G5563LX55 0.

Thank you !

Do you have a volt -ohm meter to be able to test the oven cavity sensor?

Customer: replied 4 months ago.
I don't think so

ok lets try powering the unit off for 5 minutes and powering it back on then let`s try to use the oven and see what the control board does .

Let me know .

You can power it OFF by turning the circuit breaker OFF

Customer: replied 4 months ago.
Ok I'll have to wait until my husband can do that

Ok the circuit breaker is very easy for anyone to turn off then back on

Customer: replied 4 months ago.
Ok Woody, I did it. I tried to start the oven, but it didn't. I can hear the electric starter click twice, but nothing happens after that. I would usually hear the lighting of the gas burner after that.

And does this happen on BOTH Bake And Broil ?

And do you smell any gas when it is clicking or just after.

And the cooktop burners are all working fine correct?

Customer: replied 4 months ago.
The clicking only happens on Bake, nothing happens on Broil.I do not smell gas at all. And the cooktop is working just fine.

ok so when you set the control to Broil and press start the unit does nothing ?

Customer: replied 4 months ago.
Correct - nothing, no clicking.

ok that would mean that you have a electronic control board issue .

how old is the unit?

Customer: replied 4 months ago.
I'm not sure, but definitely more than 10 yrs. Can you tell by the Serial No. RT2415460? Would replacing the electronic control board be expensive or not worth it?

I will let you make the decision the control board is almost $250.00

I do not think it is worth it ,but if you want the parts info just let me know

I see you have NOT replied back to me .
Do you still need assistance on your question?
If not I see you have not rated me as of yet!
Even after you rate me if you have a question just reply back to me,
I will still assist you ,but rating me is the ONLY way I get paid for my time

Whrlp Master Tech and other Appliance Specialists are ready to help you
Customer: replied 4 months ago.
Oh ok, sorry. I will probably purchase a new stove in the next few weeks. Thanks for your help.

Glad to assist you anytime.

Thank you!

If you need me again for any other issues you can request me Whrlp Master Tech.