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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 21922
Experience:  Highly accurate diagnostician with over 30 years experience!
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Dryer not heating. I removed back and checked the lower (at

Customer Question

dryer not heating. I removed back and checked the lower (at element) thermos unit and upper. lower had continunity but upper did not, helment had continunity.
JA: What's the make and model of your dryer? And can you guesstimate how old it is?
Customer: about 3 years, roper RED4640yq0
JA: Do you plan on doing the work yourself?
Customer: yes, already have it apart
JA: Anything else we should know to help you best?
Customer: can I test upper thermostate?
Submitted: 1 month ago.
Category: Appliance
Expert:  Kelly replied 1 month ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 1 month ago.

See the link below. Number 9 did not have continuity?

CLICK HERE

Expert:  Kelly replied 1 month ago.

If that is open, it will not heat. That is the Thermal Cut Off, available below.

CLICK HERE

The video at the link below shows how to replace it!

CLICK HERE

We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today. I hope I have earned a 5 star rating. If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Expert:  Kelly replied 21 days ago.

Hello, I see this question is still open and I was just following up to see if you require further assistance.