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To unlock the control panel, you should just need to press and hold the control lock button for 5 seconds in the bottom right corner of the control panel. If that doesn't work, unplug the washer for 5 minutes and then try again. If it still won't work, your interface control board has just failed. You can try to unplug the unit for 24 hours to allow the power to bleed out of all the capacitors in the board, but other than that the interface board would need to be replaced if none of those options I mentioned above work.
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