How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

The display shows the microwave is ready to use, but when i

Customer Question

the display shows the microwave is ready to use, but when i open and close the door, the uwave does not start
JA: What's the make/model of your device? How old is it?
Customer: pansonic uwave 4 years old. bought it in 2014. Genius sensor 1250W Inverter.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: about one - four months. got my volt meter out and measured the voltage on the receptable - 120 V. normal.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: wife can push or slap the right side of the cabinet and go from no lights to lights. and sometimes it works.
Submitted: 2 months ago.
Category: Appliance
Customer: replied 2 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Dino replied 2 months ago.


Can you post the full model number of the microwave please.