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Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Is this a front loader washer? If so more than likely the smell is coming from around the door gasket. What is the model number of your unit if this is not a front loader.
also Clean the drain pump
Most front-load washers have an accessible drain pump with a filter or trap inside. Lint, hair, coins and just about anything can end up there. By not allowing debris to build up inside your pump, you will eliminate one of the major contributors to bad washer smells.
I am not in charge of the billing when it comes to what was agreed upon. I am only credited for my time in the event that I receive a 3-5 star rating at the top. I will send this in to customer service for a refund although I did try to assist you with your inquiry.