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Was it laid down during transit to the new home?
Hmm, okay. Are you able to remove the rear panel from inside the freezer to inspect the evaporator coil?
Is the entire coil covered in frost or just a small portion?
That is not good, it means the refrigerator has a leak in the sealed refrigeration system. This is not a repair you will be able to complete, it requires specialized training and equipment. You can expect a cost of about $350-400 + parts to have it professionally repaired.
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