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Ask Webb-Guy Your Own Question
Webb-Guy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1825
Experience:  maitenance tech at casto
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Have an ice maker that doesn't make ice. Model #

Customer Question

Have an ice maker that doesn't make ice.
JA: What's the make and model? And can you guesstimate how old it is?
Customer: Model # RF4287HARS?XAA 2013
JA: Do you plan on doing the work yourself?
Customer: If not to complicated
JA: Anything else we should know to help you best?
Customer: Not that I'm aware of.
Submitted: 2 months ago.
Category: Appliance
Expert:  Webb-Guy replied 2 months ago.

Hello, and welcome to Justanswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. Are you sure the ice maker is turned on? Is water getting to it?

Customer: replied 2 months ago.
It makes ice for awhile then stops
Expert:  Webb-Guy replied 2 months ago.

is it stopping when its full?

Customer: replied 2 months ago.
no its empty
Expert:  Webb-Guy replied 2 months ago.

ok so then there can be a few things that can cause this to happen. It can be a problem with the ice maker itself or the water inlet valve. Do you hear the motor running?