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Webb-Guy
Webb-Guy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1823
Experience:  maitenance tech at casto
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My dehumidifier runs but tank doesn't fill with water.

Customer Question

my dehumidifier runs but tank doesn't fill with water. Soleusair sg-deh 45-1
JA: How long has this been going on? And how severe is the problem?
Customer: since I started using it this season 1mo
JA: Do you plan on doing the work yourself?
Customer: Not sure what can I do . I don't have a reset button
JA: Anything else we should know to help you best?
Customer: Can't change to filter button only continuous button works.
Submitted: 2 months ago.
Category: Appliance
Expert:  Webb-Guy replied 2 months ago.

Hello, and welcome to Justanswer. my name is ***** ***** I will be the one to assist you. How long have you had this dehumidifier? It was actually recalled some years ago do to it being dangerous.

http://www.consumerreports.org/cro/news/2013/07/soleus-air-dehumidifiers-pulled-from-stores-and-our-ratings/index.htm