How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22266
Experience:  Highly accurate diagnostician with over 30 years experience!
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

My 'lock on' light is on. the dishwasher (665) will not

Customer Question

my 'lock on ' light is on. the dishwasher (665) will not work
JA: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle?
Customer: Kenmore Elite 665. No, nothing is happening.
JA: Do you plan on doing the work yourself?
Customer: yes, if it's not too involved
JA: Anything else we should know to help you best?
Customer: I don't believe so
Submitted: 3 months ago.
Category: Appliance
Expert:  Kelly replied 3 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 3 months ago.

There is a button to press and hold for 3 seconds to unlock, usually HEATED DRY or TOP RACK ONLY. It will usually be marked. If you cannot locate it, please post entire model number.