Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello, and welcome to Justanswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. Have you tried unplugging the unit for 5 minutes to do a hard reset? If you have already tried this and it did not work from the sounds of it your door lock has went bad and will need to be replaced. I will need your model number in order to ensure you get the correct part to fix this issue. It is not a hard job to do at all and you can do this yourself and save yourself the money from a costly repair person. You model number is ***** on the inside of your door.