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FixAll
FixAll, Home Appliance Technician
Category: Appliance
Satisfied Customers: 134
Experience:  I currently work for one of the largest appliance repair services in the country. I service laundry and kitchen
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Are you available? Oh, ok. Having problem with dryer,

Customer Question

Are you available ?
JA: No. I'm the Appliance Technician's Assistant.
Customer: Oh, ok. Having problem with dryer
JA: What's the make and model of your dryer? And can you guesstimate how old it is?
Customer: Whirlpool cabrio about 4 years old
JA: Do you plan on doing the work yourself?
Customer: Well, if we can. Not sure.
JA: Anything else we should know to help you best?
Customer: The start button is blinking and when we press start nothing happens
Submitted: 2 months ago.
Category: Appliance
Expert:  Webb-Guy replied 2 months ago.

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. Have you tried unplugging the unit for 5 minutes and see if that reset it? If that does not work can you check for the model number for me. It will be located on the inside of the door area.

Customer: replied 2 months ago.
Just unplugged it
Customer: replied 2 months ago.
Still blinking
Customer: replied 2 months ago.
Hello?
Expert:  Kelly replied 2 months ago.

Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 2 months ago.

May I please have your model number so I am able to provide you with accurate, model specific information? The tag is around the opening where the clothes are loaded after the door is opened.

Customer: replied 2 months ago.
The start button is blinking on and off. We tried unplugging and plugging but didn't work.
Expert:  Kelly replied 2 months ago.

May I please have your model number so I am able to provide you with accurate, model specific information? The tag is around the opening where the clothes are loaded after the door is opened.

Customer: replied 2 months ago.
I'm 2 blocks from home..can I email you in a few minutes?
Expert:  Kelly replied 2 months ago.

Absolutely! I am here for the rest of the day, thank you!

Expert:  Kelly replied 2 months ago.

Hello, I see this question is still open and I was just following up to see if you require further assistance.

Customer: replied 2 months ago.
Problem still happening
Customer: replied 2 months ago.
I just replaced the fuse
Expert:  Kelly replied 2 months ago.

Why would you replace a fuse if you see the start light flashing? I will see if another can help.

Expert:  FixAll replied 2 months ago.

it sounds to me like you have a bad door switch. or pulley switch. try taking out the switch and jumping it and see if it starts. does it beep when you press start?