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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 15143
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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No matter what button i push on my microwave the display

Customer Question

no matter what button i push on my microwave the display says food.
JA: Just to clarify, what's the make and model of the appliance? And has it done this before?
Customer: model jes1145sh1ss 950 watts
JA: Do you plan on doing the work yourself?
Customer: if i can
JA: Anything else we should know to help you best?
Customer: this is a new microwave
Submitted: 5 months ago.
Category: Appliance
Expert:  Appliance Guru replied 5 months ago.

One moment while I get some information for you!

Expert:  Appliance Guru replied 5 months ago.

Unplug the unit for a full minute and plug it back in, if it will not accept any other inputs you have a defective control board. See if it will reset with the unplugging for a minute first. Try an set the clock and then see if you can use it.

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