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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 81155
Experience:  9+ years being an appliance technician with factory training.
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I have a kitchenAid ice maker and I need instructions how to

Customer Question

I have a kitchenAid ice maker and I need instructions how to turn the water back on to the ice maker. Model is KSCS23FVSS03
JA: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?
Customer: It is six years old and exact model number is *****
JA: Do you plan on doing the work yourself?
Customer: Yes. It only has four buttons at front and do not know what to punch etc
JA: Anything else we should know to help you best?
Customer: I punched lock feature and then punched it to unlock but no ice
Submitted: 4 months ago.
Category: Appliance
Expert:  Tyler Z. replied 4 months ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 4 months ago.

If you open the door first, look at the red light to the right, is it flashing 2 times and then pausing over and over? If you shut the flap on the left side and make a clear path from right to left, does the light turn solid?

OK, now look inside the icemaker itself, is there any ice or water in the icemaker mold? There are white fingers that push the ice out of the icemaker mold, what direction are they facing? Are they above the horizon or below? Pointing forward or backwards?

Customer: replied 4 months ago.
Light turns solid red and I cannot tell about interior of ice maker
Expert:  Tyler Z. replied 4 months ago.

OK so if the light goes solid red, your emitter boards are working. Probably the best thing to do is determine if the icemaker isn't cycling and calling for water, or if water isn't actually making it to the refrigerator. First, make sure the freezer is below 10 degrees because the icemaker will not cycle if the temperature in the freezer is over 10 degrees. Next, fill up the icemaker with a cup of water (use a turkey baster or something since it's a tight area) and wait 24 hours to see if it cycles and dumps the ice. If it doesn't cycle, replace the icemaker because it's just bad. If it cycles but doesn't fill up with water, check the fill tube above the icemaker on the right side and if it's frozen solid, use a hair dryer and thaw it out. You can also make sure it's not frozen by disconnect the water line coming from the icemaker and going to the valve at the valve. Blow through the water line to make sure it's clear. If it's not frozen, you'll need to replace the electronic water valve on the back of the refrigerator where your water supply line from your house connects to your refrigerator itself.

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Expert:  Tyler Z. replied 4 months ago.

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

Expert:  Tyler Z. replied 4 months ago.

.