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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Freezer and ice maker are not working. Took back off it and

Customer Question

freezer and ice maker are not working. Took back off it and it is full of dust. Ti
JA: What's the make and model? And have you checked the settings recently?
Customer: ge side by side model #gsc23lsrd serial # dl419199. Tried to clean dust but there is still dust I can not reach.
JA: Do you plan on doing the work yourself?
Customer: I need to try.
JA: Anything else we should know to help you best?
Customer: Freg is apx 10 years old. Did not get frig info when I bought house.
Submitted: 4 months ago.
Category: Appliance
Customer: replied 4 months ago.
ref is apx 10 years old. did not get ref info when I got house.
Expert:  FixAll replied 4 months ago.

ok I'm here to help ive got a few questions. 1 is it cooling at all what are the temps inside? 2 when you had the back off and it was all dusty did it feel hot back there? was the compressor running?

Customer: replied 4 months ago.
Not helpful at ai. Do not want to continue subscription. Thank you.