Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello and thanks for using JA!
My name is ***** ***** I have been repairing appliances for over 40 yrs and I will be assisting you tonight in trying to find out why your appliance is not working. Sometimes, there will be lapses in my replies back to your because of the volume of questions I am answering. But, please be assured that I will be giving you my best effort to help solve your problem.Give me a few minutes to check out the info you have provided, so I can give you an accurate answer.Thanks
Did you just turn off the water to the unit or did you turn it off by the switch or unplugging it?
If the refrigerator was indeed off, then most likely you have a problem with the water valve where is connects to the house water supply.
Let me check for some additional info that may help you out with checking the valve.
It looks like this is regular ice maker that make half moon cubes, like most refrigerators.
Is that the type of icemaker inside your unit?
If so, can you pop the plastic cover off the ice maker?
Sure thing, just come back and when I am online, I will be notified and get to you as quick as I can. I am usually online after7pm central time.