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So unfortunately this control panel has had a lot of issues. Whirlpool actually makes this dishwasher for Sears and they sell it under the Kenmore name. Currently, Whirlpool dishwashers are the only ones I've been telling customers to steer clear of because they have a lot of problems with their touchpads and they were re-designing all their touchpads. Well... the day has come and the touchpads have been re-designed. The problem is that people like you have the old touchpads so they are still failing. You can order the new touchpad which supposedly won't fail, but the touch control panel needs to be replaced. The part number you need now is W10850139. The older part number was W10500217. The part is about $200 so it's not cheap at all. You can contact Sears and see if they would be willing to help with repairs, but they have been pretty poor with customer service I've found in recent years likely due to their company not doing so well.
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