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Buttons all work, it just won't start?
Do you have a meter to test voltage with?
Behind the access panel that is below the door, in the right front corner, is the power junction box that houses the wiring connections. You read 120 VAC at those connections?
A voltage detector is not accurate at all. That won;t be helpful to diagnose. Can you get a meter that reads exact voltage?
If the junction box connectrions seem okay, there is probably a wire broken in the harness that leads up the door to the control. Check right at the bottom where the harness bends around the tub.
Typically, they break in the insulation and will test okay until the door is shut and the wire is stretched. It can be a real fun time trying to find that! :-)
If it is totally dead, no lights or anything, it is likely the black wire that leads to the control or possible the white neutral.
Yes, you may have power enough to make your detector go off but not power the control. The ribbon cable has no voltage to speak of, it is a switching connection only. That is why we need to measure the exact voltage.
Of course, it will be here indefinitely, just post back when you can!
Only me unless you opt me out and request a new expert.
Then we test up to the control area. I doubt we will find 120 VAC at the control if you have a new control in there. Yes, I will be here, I start about 8 AM MST.
That would be 9 AM.
Roger that, thank you!
I see that you opted me out but nobody else has posted. Do you still need help?
No worries, I just wanted to make sure you were taken care of. I am glad you got it fixed, nice job! :-)