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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have Samsung dryer that will turn on but won't start when

Customer Question

I have Samsung dryer that will turn on but won't start when I press the button. All the lights are on the screen is lite up but I can't press any of the buttons. The dryer is only 2year old
JA: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?
Customer: It's close to two years old and model no DV42H5000EW/A3. Does that help
JA: Do you plan on doing the work yourself?
Customer: I was just trying to trouble shoot it myself
JA: Anything else we should know to help you best?
Customer: Not that I know of. It worked earlier today
Submitted: 4 months ago.
Category: Appliance
Expert:  Kelly replied 4 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 4 months ago.

Are the buttons totally unresponsive or do they respond but it just won't turn on?