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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 81183
Experience:  9+ years being an appliance technician with factory training.
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I have a Bosch Dishwasher the number is50E32AU/36 the cycle

Customer Question

I have a Bosch Dishwasher the number is50E32AU/36 the cycle stops at E 24 can you help it is only 7 Months old
JA: Can you guesstimate how old your Bosch is? And just to clarify, what's the exact model?
Customer: about 7 or 8 months
JA: Do you plan on doing the work yourself?
Customer: if I can
JA: Anything else we should know to help you best?
Customer: no
Submitted: 5 months ago.
Category: Appliance
Expert:  Tyler Z. replied 5 months ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 5 months ago.

E24 means that the dishwasher is having a drain issue. Now the unit is still under warranty if it's less than a year old so I wouldn't be taking the unit apart or you'll void the machine. Remove the filters and remove the plastic cover held down by 1 screw down underneath the filter Check for any debris. Other than that if you replace the garbage disposal under your sink before this happened then likely the disposal knock out plug wasn't removed. Lastly, you can uninstall the dishwasher and make sure the drain hose wasn't kinked when it was installed less than a year ago. If you find nothing, call warranty because it sounds like your drain pump is failing.

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Customer: replied 5 months ago.
I have asked to get a refund on my money I am not happy that you are asking for 5.00 dollars and it turns out to be 39.00 please refund my money asap to my pay pal account