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When you select the temperatures to be 0 degrees and 37 degrees, after a couple sections the display will revert back to showing the ACTUAL temperature (which is 71 degrees). Now if everything is working fine then the unit will cool down slowly to the set temperatures you selected, but it sounds like it's not cooling down. So that being said, do you hear any fans or motors running or is the unit 100% silent?
Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?