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The internal vent fan on our microwave runs when we open the

Customer Question
door. Is something wrong...
The internal vent fan on our microwave runs when we open the door. Is something wrong? Model 401.85053210, Serial Number 207MM00549
JA: What's the microwave's make and model? And can you guesstimate how old it is?
Customer: Probably 3 years old, model(###) ###-#### sn 207MM00549
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: Just need to know why the fan runs when we open the door
Submitted: 9 months ago.Category: Appliance
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Answered in 5 minutes by:
4/18/2017
Appliance Technician: Tyler Z., Appliance Doc replied 9 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 84,160
Experience: 9+ years being an appliance technician with factory training.
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Appliance Technician: Tyler Z., Appliance Doc replied 9 months ago

To start, yes something is definitely wrong. So unfortunately this means that one of your door switches has failed. There are 3 door switches and usually the bottom one is the one that fails, but you'd need to remove the outer shell of the microwave and test the switches to know for certain which switch is bad. Below is a link to a video that shows you how to test the actual door switches inside your microwave to know which one to replace. Now access on your microwave is completely different however. You will need to remove 1 screw coming in from the right and left side toward the bottom. Then remove the screws coming in from the back of the microwave along the top, right and left edges. Once all the screws are removed, the entire outer shell will pull straight back, up, and off so that you can test the switched through the right side of the microwave.

CLICK HERE for video

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Appliance Technician: Tyler Z., Appliance Doc replied 9 months ago

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

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Experience: 9+ years being an appliance technician with factory training.

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