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Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22284
Experience:  Highly accurate diagnostician with over 30 years experience!
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I have a Whirlpool Direct Drive duet steam. The wash ducked

Customer Question

I have a Whirlpool Direct Drive duet steam. The wash ducked won't run. A sensor malfunction?
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: Model number WFW95HEDW0. About 15 months old.
JA: Do you plan on doing the work yourself?
Customer: I am hoping it is something that can be reset
JA: Anything else we should know to help you best?
Customer: No
Submitted: 4 months ago.
Category: Appliance
Expert:  Kelly replied 4 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 4 months ago.

The tech sheet for your model is attached. Page 4 shows how to enter the diagnostic routine. Will it initiate and go through the testing per the instructions?