Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My washer made a hissing sound and smelled like some and now…

Customer Question
My washer made a...

My washer made a hissing sound and smelled like some burnt and now it won't spin what is wrong with it and how do I fix it

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

Maytag centennial washer can't find any numbers on it ... Maybe about 5

Contractor's Assistant: Do you plan on doing the work yourself?

Yes most likely repair person is to high in my area

Contractor's Assistant: Anything else we should know to help you best?

No just it stopped working and the last few load were wetter than normal

Submitted: 1 year ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 13 minutes by:
4/11/2017
Appliance Technician: James I, Handyman replied 1 year ago
James I
James I, Handyman
Category: Appliance
Satisfied Customers: 120
Experience: Director at Secure ITC Soltuions
Verified

The most likely fault is the motor control board, or the motor itself.

Remove the back of the washer and start by checking what voltages your getting to the PCB and if your getting any power to the motor.

What is the model number of the washer so I can provide you a estimate for replacement parts.

In most cases this will be cheaper to replace than repair, however happy to help your diagnose the fault.

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Tyler D I will be looking at a maytag mod # MVWC425BW1
Hi Tyler D I will be looking at a maytag mod # MVWC425BW1 centennial top load washer tomorrow which has a complaint of not really spinning the clothes that well and they are wetter than normal. She is… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a maytag Neptune washer, model number MAH5500BWW. In
I have a maytag Neptune washer, model number MAH5500BWW. In spin cycle, it started to smell of burnt electrical smell. Shut it off and pulled out the load. Two hours later the interior still smells. T… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
Our 2004-vintage Maytag SAV4655EWW top loader has been making
Our 2004-vintage Maytag SAV4655EWW top loader has been making a fairly high-pitched noise WHEN SPINNING ONLY. We probably should have taken action right away, but didn't want to "overreact" when it st… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
we have a maytag centennial waher one year old. It got off
we have a maytag centennial waher one year old. It got off balance when we were gone and now it won't spin at all. seems like it's trying. we selected the drain and spin cycle, but it won't. Is there … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Hello. I have a GE Spacemaker over-the-range microwave overn.
Hello. I have a GE Spacemaker over-the-range microwave overn. Model# XXXXX 004; serial# XXXXX; MADE IN JUNE OF 2001. it says kw 1.58 and VAC/HZ 120/60. 1) ALL appears to work except: a) will not heat … read more
Appliance Man
Appliance Man
Appliance Tech
8,952 satisfied customers
Hello, My Maytag Washer, SAV405DAWW [10501677EE] Legacy
Hello, My Maytag Washer, SAV405DAWW [10501677EE] Legacy Series, makes a "hard starting car" sound intermittently during any of the wash cycles (usually after start-up and about 1/3rd to half way throu… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Last week I repaired my Maytag PAV2300AWW washing machine by
Last week I repaired my Maytag PAV2300AWW washing machine by replacing the snubber to fix the wobbling and banging during spin cycles. Machine was working perfect until today. There was a burning smel… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
I have a Maytag Ovesized Capacity Plus washer model pas5158aww
I have a Maytag Ovesized Capacity Plus washer model pas5158aww that is not extracting all the water from the clothes during the last spin cycle. I have removed the water pump and checked to make sure … read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
I have a Maytag Neptune washer model MAH5500B that I bought
I have a Maytag Neptune washer model MAH5500B that I bought in approx 2002. It has always worked great other than a slight mildew smell. Last night I set the wash for delay and when I got up this morn… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
What washer and dryer are the most reliable What type of
What washer and dryer are the most reliable? What type of washer would you buy (top loader, front, etc)? Regarding the dryer, would you buy gas? Thanks… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have Maytag Washer Top loading Model SAV3655AWW. Serial Number
I have Maytag Washer Top loading Model SAV3655AWW. Serial NumberNNN-NN-NNNNP. Maytag states it was built in 8/2004. It has begun to make a grinding noise when spinning. Sounds like bearing to me. It a… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
We have a stacked front load Maytag washer and dryer - Neptune
We have a stacked front load Maytag washer and dryer - Neptune model that is about 7 years old. No problems until recently. Washer doesn't drain out and sounds like there is still some left after the … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Im shopping for a new 27 top-load washer for a 2nd floor
I'm shopping for a new 27" top-load washer for a 2nd floor laundry room. Not looking for features I'll never use. What 3 or 4 machines should I compare? Thanks!… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I am in the process of buying an new washer. My wife likes
I am in the process of buying an new washer. My wife likes a top loading machine due to a bad experience with a front load (Neptune) need i say more. I have been researching the Sears Oasis and Wirlpo… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
We have a Maytag Washer, p/n on inside of door is 35-5369,
We have a Maytag Washer, p/n on inside of door is 35-5369, it is the oversized capacity plus washer and is approximately 10 yrs old. The last couple of times I used it, it began making a squeeling noi… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Hi thinking about purchasing a new washer ...not sold on frontloaders...what
Hi thinking about purchasing a new washer ...not sold on frontloaders...what top loader do you suggest ? and are electronic control panels a nightmare or not?… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
whats wrong with my kenmore heavy duty washer. wont finish
whats wrong with my kenmore heavy duty washer. won't finish getting water out of clothes. spin cycle works. if i do spin cycle 3 times most all water is out of clothes. water is coming out of drain ho… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a Maytag Neptune washer and it wont drain or spin.
I have a Maytag Neptune washer and it won't drain or spin. It made noise like it was out of balance on the last load I did, then this load went through the wash cycle but wouldn't drain or spin. Is th… read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x