Appliance

I have a Model FFtR1814 lw, about 3 months, the freezer will…

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I have a Model...

I have a Model FFtR1814 lw

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

About 3 months, the freezer will never go below zero, Appliance repair have been here 3 times. replaced timer, I replaced start... Read full answer

I have a Model FFtR1814 lw

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

About 3 months, the freezer will never go below zero, Appliance repair have been here 3 times. replaced timer, I replaced start capacitor . my indoor regif stays @ -6 (in safe zone) the Garage Regif will not go below zero with all controls set to the max cold

Contractor's Assistant: What's the make and model? And have you checked the settings recently?

Frigidair, model FFTR1814LW7

Contractor's Assistant: Do you plan on doing the work yourself?

I will if simple, repair people appear to be just guessing at everything & indicated because it was it the garage and temp got down to 45 that it may work when it warms up. it warmed up & freezer this AM 4 degrees.

Contractor's Assistant: Anything else we should know to help you best?

Its about 2 years old & I moved from Henderson NV to Reno in Sept of 2016

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Answered in 5 minutes by:
4/3/2017
Tyler Z.
Tyler Z., Home Appliance Technician
Category: Appliance
Satisfied Customers: 96,278
Experience: 11+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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The ambient temperature has a lot to do with the temperature for sure. It should be in a temperature around 70 degrees to work normally. If it's colder than that, then the refrigerator gets down to temperature too quickly causing the freezer to not get as cold. If you wanted to make an adjustment so the freezer gets colder, you need to remove the back panel inside the freezer. You'll see a vent going down to the refrigerator from the freezer. You need to add some styrofoam or tap over the holes somewhat so not as much air can get into the refrigerator from the freezer; thus allowing the freezer to keep cooling and getting colder.

We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). I hope I have earned a 5 star rating. If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

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Customer reply replied 2 years ago
Ill give it a try

Alright good luck. We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). I hope I have earned a 5 star rating. If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Tyler Z.
Tyler Z., Home Appliance Technician
Category: Appliance
Satisfied Customers: 96,278
Experience: 11+ years being an appliance technician with factory training.
Verified
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