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DFE29JMDEES freezer drawer wont open unplugged for two days…

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DFE29JMDEES freezer drawer wont open...
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DFE29JMDEES freezer drawer wont open unplugged for two days
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Answered in 16 minutes by:
3/2/2017
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 28,415
Experience: Highly accurate diagnostician with over 30 years experience!
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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

If it is thawed, it has to be a mechanical issue, like a broken slide or something stuck in the drawer. Does it give at all on either side?

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Customer reply replied 2 years ago
very little

I am afraid that the only way in will be by pulling hard. I know this is not a satisfying response but there is no magic bullet for a jammed door, unfortunately.

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Customer reply replied 2 years ago
ok ty

I am sorry there is no easy answer. You can try tipping it back and forth to move whatever may be in there, but it will also require some force...

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Kelly
Kelly, Appliance Technician
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