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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 79490
Experience:  9+ years being an appliance technician with factory training.
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My microwave sometimes tells me to open and close the door

Customer Question

my microwave sometimes tells me to open and close the door when I press start. I will not start cooking
JA: What's the microwave's make and model? And can you guesstimate how old it is?
Customer: maytag TR 504 13657
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: no
Submitted: 5 months ago.
Category: Appliance
Expert:  Tyler Z. replied 5 months ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 5 months ago.

This is quite a common problem on these newer Maytag and Whirlpool microwaves and unfortunately it means that one of your 3 door switches isn't always making good contact. Now there are 3 door switches for safety reasons which makes it very difficult to test and determine which switch is going bad since the problem is intermittent. Under warranty we just replace all 3 switches to be sure the problem is resolved, so if it's over 1 year old and not under warranty anymore you can either replace all 3 switches or wait until the problem becomes more consistent so that you can test the switches with a multimeter to test which switch is acting up and just replace that faulty switch.

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