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I have a range....rf388lxkt ....that the boiler want heat…

I have a range....rf388lxkt ....that...
I have a range....rf388lxkt ....that the boiler want heat but shows it is on then sometimes it shows it heating and it does work...it has stuck on even when you shut it off but only done that 1 or 2 times...everything else works just fine...can you help
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Answered in 10 minutes by:
1/13/2017
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,155
Experience: 9+ years being an appliance technician with factory training.
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The only thing that can cause the broiler to stick on would be a relay on the main control board that is welding shut or closed. As for the broiler not heat, that could be caused by the same relay or a bad broil element. Any fuses or thermostats that fail would stop both bake and broil so if bake still works then you either have a bad broil element or a bad control board. Most likely the issue is the control board since you also have the sticking issue going on which is definitely the board. Still, you can test the broil element for continuity if you remove it from the oven. Be sure to unplug the oven or flip the breaker off first and if the element has no continuity through it, then you need to replace the element. If it does have continuity through it then you need to replace the display control board. If you don't have a multimeter to test continuity, you can bring your broil element into an appliance parts store and they will test it for you.

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Customer reply replied 1 year ago
can you help me to locate the board?
Unfortunately it appears the board is no longer made so if you wanted to fix your appliance and not replace it, you'd need to send the board into a place like appliancetimers.com who can refurbish your board in about 2 weeks or so for about $150-200
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,155
Experience: 9+ years being an appliance technician with factory training.
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Customer reply replied 1 year ago
ok...thanks Tyler
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