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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Ge dishwasher will no t fill. replaced waterinlet valve

Customer Question

ge dishwasher will no t fill. replaced waterinlet valve twice, replaced float switch. water turned on.
JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?
Customer: 4 years pdwt380v00ss
JA: Do you plan on doing the work yourself?
Customer: after replacing these two valves already....yes
JA: Anything else we should know to help you best?
Customer: no
Submitted: 6 months ago.
Category: Appliance
Expert:  Kelly replied 6 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 6 months ago.

Have you tested to see where you are losing the voltage to the valve? Either it is not getting sent by the control or there is a break in the wire (unless neutral has issues).

Customer: replied 6 months ago.
ok what have i overlooked
Expert:  Kelly replied 6 months ago.

Have you tested to see where you are losing the voltage to the valve? Either it is not getting sent by the control or there is a break in the wire (unless neutral has issues).

Expert:  Kelly replied 6 months ago.

The power comes off the control on a pink wire, through the flood switch and then out on yellow to the valve. See attached page.

Expert:  Kelly replied 6 months ago.

Have you taken door apart to inspect the wiring from the control to the valve?

Customer: replied 6 months ago.
how do I get the service manual
Expert:  Kelly replied 6 months ago.

I will send the offer again. I can only send it in a secure screen so the offer has to be accepted.