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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a Whirlpool model MER5775RCS range. The front triple

Customer Question

Hi, I have a Whirlpool model MER5775RCS range. The front triple element inner element is no longer working. Is this likely the element or the switch or both?
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: It's 10 years old; the model number I pulled from the instruction booklet is model MER5775RCS
JA: Do you plan on doing the work yourself?
Customer: Yup.
JA: Anything else we should know to help you best?
Customer: Uh...I'm an electronic product designer and have lots of experience with machines?
Submitted: 9 months ago.
Category: Appliance
Expert:  Tyler Z. replied 9 months ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Customer: replied 9 months ago.
Hey, Why was I charged $38CAD? I was told it was $5...