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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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30" Kitchenaid duel oven range Model KGRS505XSS: Oven

Customer Question

30" Kitchenaid duel oven range Model KGRS505XSS: Oven burners do not operate. Stove top burners do work? Electronic control panel OK. What is problem. How do I fix.
JA: What's the make and model of your oven? And can you guesstimate how old it is?
Customer: Kitchenaid. Model KGRS 505XSS. 6 years.
JA: Do you plan on doing the work yourself?
Customer: Yes, if not to complex repair.
JA: Anything else we should know to help you best?
Customer: Tried some actions stated in owners manual and from search online for the model mentioned. No solution.
Submitted: 7 months ago.
Category: Appliance
Expert:  Tyler Z. replied 7 months ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 7 months ago.

Have you tried broil? If you turn the oven onto broil and wait 5 minutes, open the door and is the broiler working? If not is the igniter glowing toward the back of the ceiling?