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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Front loading washer. The soap is running down the door seal

Customer Question

Front loading washer. The soap is running down the door seal and leaking out.
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: model wfw 94 hexw2
JA: Do you plan on doing the work yourself?
Customer: if possible
JA: Anything else we should know to help you best?
Customer: It is a Whirlpool duet
Submitted: 8 months ago.
Category: Appliance
Expert:  Tyler Z. replied 8 months ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 8 months ago.

To be clear, the leak is coming from the door area, not the dispenser on the front of the washer and then leaking down the entire front face of the washer correct?

Expert:  Tyler Z. replied 8 months ago.

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?