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Hello and welcome to Just Answer. My name is ***** ***** I will be helping you with your Duet washer . Please give me a moment to review your model. Also, who am I speaking with?
Can you tell me if the washer was working last night?
Hi Brian. I see. What was the low temperature outside for last few days?
Has it been well below freezing?
Ok, have you tried taking the hoses off of the washer and making sure that water comes out of them?
Ok, let me know. If you have no water getting to the washer, then yes, there is a frozen pipe or valve shut off somewhere. If you are getting water, then you may have a bad inlet valve.
Did the valves inadvertently get shut off?
Ok, I will opt out and let another expert take over because I have to step out of the office right now.